Metal shelves | Storage systems
 
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CATALOGUE > Services >> Resurces that make a diffrence

We focus our efforts on providing an overall consultancy service that is complete and individualised, which covers the study, design and development of the most appropriate storage solution, as well as we supply, assembly and after-sales services. This service, which we refer to with the initials ATP (Personalised Technical Consulting), is highly valued by our clients. To this we must also add the highest quality management and very competitive prices to ensure the maximum satisfaction of our clients and quick return on investment.

All the processes for the design, technical study and development of the solution proposed, and all the calculation systems used, have been approved and accredited by the relevant control organisations and are subject to strict monitoring and inspection procedures, in compliance with the standards adopted.

The IT platform used for these processes has been conceived to achieve high levels of productivity and is equipped with powerful tools for the simulation and development of complex models for the calculation of all the variables involved in each project.

Our working methodology ensures that the final results meet all the relevant requirements for the standardisation and safety of the systems we develop. This is something that we pay special attention to when preparing all our proposals.

The goal of our team of engineers is to come up with the best, fastest answer to the needs under consideration, mobilising all the necessary resources to this end.

This procedure, which constitutes our Maximum Customer Service system, provides added value of proven quality to Estanterías Récord's products.

Our sales resources now use the very latest computerised communications technology, giving them access from the location of the warehouse in question to all the knowledge contained in our centralised databases. With this processing power and the help of cutting-edge variable-configuration systems, our sales personnel can calculate and value the ideal design for each client in a matter of seconds. None of our competitors is capable of handling corporate information more immediately or accurately, or decentralising their sales activities so flexibly or productively.

The system described here, developed entirely within our organisation and called "In Situ Solution" (S.I.S.), is a powerful sales argument, giving us significant competitivity for our clients, by eleminating any unnecessary waiting or administration tasks.
 
 
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